PRIVACY POLICY

Grapple Media (“Grapple,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information may be collected and used when you visit our website, contact us, or schedule a meeting with our team.

Information You Provide to Us

You do not need to create an account or provide personal information to browse the Grapple website.

We receive personal information when you choose to provide it to us.

For example, if you contact Grapple by email, we receive your email address and any other information you choose to include in your message. We use this information to respond to your inquiry and communicate with you about our services, projects, or potential business relationships.

Scheduling a Meeting

Grapple uses HubSpot to allow visitors to schedule meetings with our team.

If you choose to schedule a meeting, HubSpot may collect information such as your name, email address, scheduling preferences, and other information you choose to provide. Grapple receives the information necessary to schedule, communicate about, and conduct the meeting.

Information submitted through HubSpot is also subject to HubSpot's own privacy practices.

Website Hosting and Analytics

The Grapple website is hosted through Netlify.

Netlify may process limited technical information associated with visits to our website, such as IP address, browser or device information, and website activity. This information may be used for purposes such as hosting, security, website performance, and analytics.

Grapple may use aggregated website analytics provided through Netlify to understand general website traffic and performance.

How We Use Information

We may use information we receive to:

Respond to inquiries

Schedule and conduct meetings

Communicate about our services and potential projects

Operate, maintain, and improve our website

Understand general website traffic and performance

Protect the security and functionality of our website

Comply with applicable legal obligations

Sharing of Information

Grapple does not sell personal information.

Information may be processed by service providers that help us operate our website and business, including services such as Netlify for website hosting and HubSpot for meeting scheduling.

We may also disclose information when reasonably necessary to comply with applicable law, respond to a valid legal request, protect our rights or property, or prevent misuse of our website or services.

Third-Party Services and Links

Our website may contain links to third-party websites, social media platforms, or other online services.

When you interact with a third-party service or leave the Grapple website, that service's own privacy practices and policies may apply. Grapple is not responsible for the privacy practices or content of third-party websites or services.

Cookies and Similar Technologies

Our website or the third-party services used to operate it may use cookies or similar technologies that are necessary for website functionality, security, performance, or analytics.

Grapple does not currently use the website for targeted advertising or behavioral advertising.

If our use of cookies, analytics, or other tracking technologies changes, we may update this Privacy Policy accordingly.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was received, such as responding to inquiries, communicating about projects, maintaining appropriate business records, or complying with legal obligations.

Data Security

We take reasonable measures intended to protect information handled through our website and business operations.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

Your Privacy Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain information associated with you.

If you have a question or request regarding your personal information, please contact us using the information below.

Children's Privacy

The Grapple website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13 through this website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or applicable laws.

When changes are made, we will update the “Last Updated” date at the top of this page.

Contact Us

If you have questions about this Privacy Policy or Grapple's privacy practices, please contact us:

Grapple Media

Email: clients@grapplemedia.com